Last updated: May 20, 2026
B Street Family Dental (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, by phone, and through our text messaging (SMS) program.
Information We Collect
We may collect the following types of information:
- Information you provide directly — your name, phone number, email address, mailing address, date of birth, insurance details, and any information you submit through our contact, appointment request, or new-patient forms.
- Health information — information related to your dental care, which we handle in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law.
- Automatically collected information — such as your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and remind you of appointments;
- Respond to your questions, requests, and form submissions;
- Provide dental care and related services;
- Process insurance and billing;
- Send you account, service, and (where you have opted in) promotional messages;
- Improve our website and services; and
- Comply with our legal and regulatory obligations.
Text Messaging (SMS) Privacy
When you provide your mobile phone number and opt in to receive text messages from B Street Family Dental, we may send you appointment reminders, confirmations, billing notifications, and — where you have separately consented — promotional messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your consent to receive text messages is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP, and you may reply HELP for assistance. For full details, see our Terms of Service.
How We Share Information
We do not sell your personal information. We may share information only as follows:
- With service providers who perform functions on our behalf (such as scheduling, messaging, payment processing, or IT support), under contracts that require them to protect your information;
- As required to provide and coordinate your dental care, consistent with HIPAA;
- When required by law, regulation, legal process, or governmental request; and
- To protect the rights, property, or safety of our patients, staff, or others.
Cookies and Tracking
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, although disabling them may affect site functionality.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may request to review, update, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. Depending on where you live, you may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site. Information about minor patients is collected and handled with the involvement of a parent or guardian as part of providing dental care.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or messaging program after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
B Street Family Dental
17542 Irvine Blvd. Ste. B, Tustin, CA 92780
Phone: (714) 838-0575
